What You’ll Do
As the IT Services Manager you will be responsible for maintaining the company’s IT systems including internet modem and routers, VPN switches, VOIP phone system, WIFI, Local NAS Servers, Software subscriptions, User PCs and Laptop device servicing, Antivirus, low level hardware repairs/upgrades.

Growth Potential/Other Systems
As 2RW grows, we are open to evolving our IT operations based on industry trends, new technologies, and the insight of the person stepping into this role. Potential areas of focus include:

• Evaluating cloud storage and local storage solutions.
• Establishing practical best practices for AI tools and deployment. Several employees currently use AI, and a few have begun experimenting with low-level AI agents built with open-source software. We’re looking for someone who can help us evaluate opportunities thoughtfully without going full Skynet.
• Implementing a ticketing system to track issues, establish priorities, and plan repairs.
• Developing an understanding of how engineers use specialized software and identifying ways to improve workflows or leverage advanced features.
• Supporting access control, security systems, or network video recorders, if desired, although these are not currently a priority.

IT work naturally includes periods of upgrades, PC builds, and software deployments, as well as quieter times that allow you to explore new software and hardware, test ideas, and push the boundaries of what our systems can do. We are interested in hearing what you think you can bring to the role.

As engineers, we are always willing to learn and help with technology and infrastructure needs. Our electrical engineers are usually eager, some more than others, to get their hands dirty, pull cables, and crimp RJ45 connectors when needed.

Why Join 2RW?

• We work hard to maintain a small company atmosphere across multiple offices. You will have direct access to the firm’s principals to ask questions, present ideas, and recommend improvements.
• Regular events range from individual office activities to company-wide gatherings and training, giving you opportunities to know the entire firm rather than just a handful of people.
• We offer a relaxed, casual office environment. You might get caught up in a Nerf war in the Charlottesville office or enjoy an Oreo Blizzard during a game of ping pong in the DC Metro office.
• You will have the opportunity to “drive the bus” as 2RW adapts to the constantly changing IT landscape.
• This is a full-time, salaried position. Salary is negotiable based on the responsibilities of the role and the successful candidate’s experience.
• Full health insurance coverage for employees, with reduced rates for family plans.
• 401(k) plan with company matching contributions.
• Generous PTO policy with flexible holidays, annual carryover, and the ability to roll unused time into a catastrophic leave account.
• Parental leave policy.
• Reimbursement for eligible mileage when traveling to other 2RW offices.